Privacy Policy

01 / Who is responsible

naryinww™ is owned and operated by Guangzhou Houhu Dazhuli Trading Co., Ltd. The company is responsible for the personal information it processes when operating this store and handling customer orders and enquiries.

For questions about this policy or your personal information, email service@naryinww.com.

02 / Information we collect

• Contact and order information: your name, email address, billing details, purchased products, and order history.
• Support information: messages, screenshots, order references, and technical details you provide when requesting help.
• Technical information: your IP address, browser and device information, and records of interactions with the store, including information used to operate and protect the website.
• Transaction information: payment status, transaction references, and refund information provided through the payment services used for your order.

Payment-card information is processed through the payment services available at checkout. Please do not send passwords, full payment-card numbers, or card security codes in support messages.

We receive information directly from you, through your use of the website, and from service providers involved in processing your order or payment.

03 / How we use information

We use personal information to:

• Process payments, confirm orders, and provide access to purchased digital files.
• Send order, delivery, support, and refund messages.
• Investigate missing downloads, file problems, payment issues, and customer enquiries.
• Maintain business records, prevent fraud, and protect the store and its users.
• Meet legal obligations and resolve disputes.

Order and support emails relate to your purchase or enquiry. If you subscribe to marketing emails, you can unsubscribe using the link in those emails. Unsubscribing from marketing does not stop messages needed to fulfil or support an existing order.

Where applicable, the legal grounds for processing include performing our contract with you, complying with legal obligations, our legitimate interests in operating and protecting the store, and your consent. The ground used depends on the information and purpose.

04 / Service providers and disclosures

Our store is hosted on Shopify. Shopify processes information to provide the storefront, checkout, and related platform services.

Information needed to complete or support your purchase is also processed through the payment, digital delivery, email, and support services involved in your order. The information involved may include your email address, order details, payment status, and relevant support correspondence.

A payment provider may also process information under its own privacy policy when providing payment, fraud-prevention, or legally required services.

We may disclose information to comply with a legal requirement, respond to lawful requests, investigate fraud or security incidents, or protect legal rights. Information may also be transferred as part of a business sale or restructuring, subject to applicable privacy requirements.

For information about Shopify’s handling of personal information, see Shopify’s Privacy Policy.

05 / Cookies and privacy choices

The store uses cookies and similar technologies to support website functions such as maintaining a shopping session, remembering preferences, operating checkout, and protecting against fraudulent activity. Shopify and services involved in these functions process associated device and session information.

You can use your browser settings to block or delete cookies. Blocking cookies needed for the store to function may prevent parts of the website or checkout from working correctly. Deleting cookies may also reset previously saved preferences.

Privacy controls displayed on the store explain the choices available through those controls. Browser settings and store privacy controls may affect different technologies; changing one does not necessarily change the other.

For questions about cookies, analytics, advertising technologies, or available privacy choices, contact service@naryinww.com. You can also use this address to submit a privacy request.

06 / Retention, security, and international processing

We retain personal information for the period needed for its purpose, including fulfilling orders, providing support, keeping required business and tax records, resolving disputes, and meeting legal obligations. The retention period depends on the type of information, the order or enquiry involved, and applicable recordkeeping requirements.

When information is no longer needed for these purposes, it can be deleted or anonymised, subject to applicable retention requirements and backup processes.

We use reasonable safeguards to protect personal information. No internet transmission or electronic storage system can guarantee complete security.

Our business operates in China, and Shopify and other service providers operate internationally. Your information may therefore be processed outside the country where you live. Privacy laws in those locations may differ from those in your country.

To ask where information relating to your order is processed, or to request information about applicable international transfer arrangements, contact service@naryinww.com.

07 / Your rights and requests

Depending on your location and applicable law, you may have rights to:

• Request access to or a copy of your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of information, subject to applicable exceptions.
• Restrict or object to certain processing.
• Withdraw consent for processing based on consent.
• Request portability or exercise applicable opt-out rights.

Send your request to service@naryinww.com. Explain the request and provide enough information for us to locate the relevant records. We may ask for proportionate information to verify your identity. Please do not send identity documents unless we explain why they are needed and how to provide them.

We will respond within the period required by applicable law. Some information may need to be retained for legal obligations, fraud prevention, or the establishment or defence of legal claims. Withdrawing consent does not affect processing lawfully carried out before withdrawal.

You may also raise a concern with the privacy authority responsible for your location.

08 / Children and policy changes

This store is intended for adult shoppers and is not directed to children. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

We may update this policy when our services or information practices change. The revised policy will be published on this page. Where legally required, we will provide additional notice of material changes.